Refund policy

Warranty

All our products come with a 12-month warranty from the date of delivery. Β 
If your product has any quality-related issues within this period, please contact us at any time. Β 
We are committed to providing fast and reliable support, including repair or replacement where applicable.

Refund Policy

We want you to be satisfied with your purchase.

1. Returns

You have 30 days from the date of delivery to request a return.

To be eligible:

  • Item must be unused and in original packaging
  • Proof of purchase is required

2. Non-returnable Items

We do not accept returns for:

  • Used or damaged items(not due to our error)
  • Items returned without authorization

3. Refunds

Once your return is received and inspected, we will notify you.

If approved:

  • Refunds will be issued to your orginal payment method
  • Processing time: 5-10 business days

4. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery.

6. Contact Us

πŸ“§ sales-hy@lookoutlaser.com